The Ultimate Skincare Guide by Prolixr
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Get detailed information in our e-book about:
* Skincare for beginners
* Safe ingredients to use
* Healthy skincare habits
* How to work out your skin type
* Product recommendations
* Skin concerns
* Facts and myths about your skin
— Delivery Related FAQ'S —
We take 3-4 business days to deliver normally, from the day of placing the order, depending on your location.
Once the order is shipped, we will provide you with a tracking link on your email address for you to track the movement of your order.
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A return is eligible in the event that the product is received damaged, which is highly unlikely since the packages go through rigorous checks. In case you do receive damaged/wrong products, please reach out to the customer service team, who will assist you on priority.
Refunds are only applicable on pre-paid orders, after your return order has been received and inspected. Once a refund is authorised, the amount will be credited back to your original method of payment within 3-5 days.